# Momentan — FAQ > Frequently asked questions about Momentan — the personal CRM for iOS. Features, privacy, your account, and getting started. ## Getting Started ### What is Momentan? Momentan is a personal relationship app that helps you stay close to the people who matter most. You can capture moments you share with people, track birthdays, build richer person profiles, create lists and tasks, record voice memos, and get gentle nudges to reconnect before you drift apart. ### What platforms is Momentan available on? Momentan is available on iOS (iPhone and iPad) via the [App Store](https://apps.apple.com/us/app/momentan/id6748038675). An Android version is in development. iOS widgets are supported on iOS 16 and later. ### Do I need an account to use Momentan? Yes. An account is required to use Momentan. It takes seconds to set up with just your email. Your account is what keeps your data safe — everything is backed up to our secure servers so you never lose it if you switch phones or reinstall the app. ## Features ### What is a "moment"? A moment is any interaction or memory worth remembering — a coffee catch-up, a phone call, a birthday dinner, a trip together. You can attach photos, voice memos, notes, a location, and tag the people who were there. Over time, your moments become a rich record of your relationships. ### What can I track on a person profile? Each person can include the basics — notes, tags, birthdays, email, and address — plus richer details like food preferences, work information, social links, family context, and relationship notes. You can choose which fields appear in Preferences, and saved details remain attached to that person. ### What is relationship tracking? Relationship tracking helps you remember the practical things that make follow-through easier: person-specific reminders, gifts, IOUs, calls, plans, milestones, and family or relationship context. It keeps those details connected to the right person instead of buried in a generic note. ### What are AI summaries? AI summaries give you a quick overview of a person based on the moments and details you have saved. They are designed to help you remember the bigger picture before a catch-up, not replace your own notes. ### What is the AI Agent? The AI Agent lets you type or talk to Momentan. You can ask questions about your people, moments, lists, and tasks, or ask it to help log new information, create follow-ups, and update person details. ### How do birthday reminders work? Add a birthday to any person in your contacts, and Momentan will remind you in advance — on the day, or a few days before. Upcoming birthdays also appear on your home screen and lock screen widgets so you never miss one. You can customize notification timing in Settings. ### What are the iOS widgets? Momentan includes home screen widgets (small, medium, and large) and a lock screen accessory widget. They surface upcoming birthdays, recent moments, your lists, and reconnect nudges — all at a glance without opening the app. Widgets require iOS 16 or later. ### How does voice transcription work? Voice transcription converts your voice memos into searchable text. It's disabled by default and requires your explicit consent before any audio is sent to our transcription service. You can enable or disable it at any time in Settings → Privacy. ### Can I import my existing contacts? Yes. Momentan can import contacts from your device's address book with your permission. You choose which contacts to add — nothing is imported automatically without your action. ## Privacy & Data ### Is Momentan private? Can anyone else see my data? Momentan is completely private. Only you can see your contacts, moments, and notes — there are no social features, no public profiles, and no way for other users to view your data. Think of it as a private contact book that only you can access. Nothing you write is visible to anyone else on the platform. You can be fully honest because no other user will ever see it. ### Where is my data stored? Your data lives in two places: on your device and on our secure servers. The on-device copy means the app works instantly, even offline. The server copy is your backup — encrypted in transit (TLS) and at rest — so your data is safe if you lose your phone or switch devices. We use industry-standard cloud infrastructure and regularly review our security practices. ### Can I export my data? Yes. Open the app, go to Settings → Export Data, and tap Export. Momentan generates a single JSON file containing all your people, rich profile fields, relationship tracking records, moments, lists, tasks, voice memos, and tags. You can save it to Files, share it anywhere, or use it to move your data to another app. The export includes everything — nothing is left out. ### Is Momentan free? Momentan is free to download. Free accounts can create up to 2 moments per rolling 7 days (manual moments and AI Agent moments both count toward the limit). Every other feature — viewing your moments, browsing people, lists, tasks, birthdays, widgets, the web companion — is unrestricted on the free tier. To remove the moment limit, subscribe to Momentan Pro. Pricing is shown in the Apple App Store checkout and may vary by region. It's an auto-renewing monthly subscription billed through the Apple App Store, and you can cancel any time from your Apple ID Subscriptions settings or from inside the app (Profile → Settings → Subscription). There are no annual or lifetime plans at this time. ### How do I delete my account? You can delete your account from Settings → Account → Delete Account. This permanently removes your data from our servers within 30 days. If you need help, contact us at support@momentan.app. ## Support ### How do I get help or report a bug? Email us at support@momentan.app and we'll get back to you as soon as possible. You can also reach us at hello@momentan.app for general questions or feedback. ### I have a feature request. How do I share it? We love hearing from users. Send your ideas to hello@momentan.app — we read every email and many features in the app came directly from user suggestions. --- © 2026 Momentan. All rights reserved. | [Back to home](/)